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Whether you have questions or suggestions, we want to hear from you. Fill out the form below, and we will respond as soon as possible.

Note: Due to the insecure nature of email, we ask that you do not include account numbers or other personal information. If additional email correspondence regarding your comments or questions is necessary, personal information collected through this secure form will be removed from further email correspondence.

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Customer Support

Personal Banker Support
Mon–Fri: 7:00am – 9:00pm (CST)
Sat: 8:00am – 6:00pm (CST)
Sun: 12:00pm – 4:00pm (CST)

TDD for the Hearing Impaired

Mon–Fri: 7am – 9pm (CST)
Sat: 8:00am – 6:00pm (CST)
Sun: 12:00pm – 4:00pm (CST)

Report a Lost or Stolen Card or Checks

Mon–Fri: 7am – 9pm (CST)
Sat: 8:00am – 6:00pm (CST)
Sun: 12:00pm – 4:00pm (CST)

Credit Cards:
866.762.0492: 24/7

Gift Card:
800.710.4795: 24/7
You must provide the gift card number

Personal Online Banking Support

Business Online Banking Support

Mon–Fri: 7am – 9pm (CST)

Credit Cards

Check Order

Mon–Fri: 6:00am – 12:00am (CST)
Sat: 6:00am – 7:00pm (CST)
Sun: 7:00am – 7:00pm (CST)

Commercial Lending

Commercial Services

Treasury Management

Merchant Services

Mortgage Lending

Password Assistance

Personal Online Banking — please call the MidFirst MoneyLine at 888.MIDFIRST (888.643.3477), option 6.

Business Online Banking — please call Commercial Services at 877.516.2777.

Treasury Management Services — please call Commercial Services at 877.516.2777.

Portfolio Online — please call 405.767.7388.

MidFirst Investment Services — for password support with your MidFirst Investment Services account, please contact your investment executive.

Human Resources

Contact the President's Office

Loan/Credit Card Payments and Correspondence by Mail

Credit Card Payments:
MidFirst Bank
PO Box 6818
Carol Stream, IL 60197-6818

Loan Payments (excluding credit cards):
Payment Processing Center
MidFirst Bank
PO Box 76149
Oklahoma City, OK 73147-2149

Credit Card Billing Inquiries and Correspondence:
Customer Service
PO Box 54370
Oklahoma City, OK 73154-1370

Loan-related Correspondence:
MidFirst Bank
Lending Operations
PO Box 268879
Oklahoma City, OK 73126-8879

Qualified Written Requests, Notices of Error, Information Requests, and Credit Disputes for Loans:
MidFirst Bank
PO Box 258832
Oklahoma City, OK 73125-8832

Private Wealth Contacts

Mail

Mail Payments:

Payment Processing Center
MidFirst Bank
P.O. Box 76149
Oklahoma City, OK 73147-2149

Correspondence:

MidFirst Bank
Lending Operations
P.O. Box 268879
Oklahoma City, OK 73126-8879

Qualified Written Requests, Notices of Error, Information Requests, and Credit Disputes must be sent to:

MidFirst Bank
P.O Box 258832
Oklahoma City, OK 73125-8832